Frequently Asked Questions
Q. What are the available production
A: Production lengths are typically three minutes long and are available in
six, nine, twelve minutes and up.
Q: How many
messages can I get within a three minute production?
A: An average of four to five
type written sentences per paragraph with five to six paragraphs within the
Q: Do I have to type the
A: Only if you want to. Our
professional script writers can generate a script for your review based on basic information about your
company. Once the script is written, it is sent to you for review and edits.
Q: Can I have male and female
voices in my production?
A: Absolutely! Need a Spanish female voice? We offer a diversified talent
base for all of our clients' needs. With over 50 years combined of professional voice talent, we can
Q: Will this work with my phone
A: Yes. If your phone system has a Music On Hold (MOH) input, our digital
playback equipment plugs into the MOH jack . It's that easy. And, if you have just one or two phone lines
without a phone system, we can help you interface the digital announcer to your lines. Please call us for
Q: Is there a warranty on
A: Yes, the On-Hold Company offers a LIFETIME
WARRANTY against defects and workmanship and will repairor replace the unit. The On-Hold Company is not
liable for indirect, incidental or consequential damanages in connection with the use of this product.
This warranty does not include labor for installation or removal of the unit.